Frequently Asked Questions
Everything you need to know before you hit the green.
How long does shipping take for custom golf clubs?
Standard orders ship within 3-5 business days. Custom-fitted clubs or personalized gear typically require 7-10 business days for assembly and quality testing before dispatch.
What is your return policy on used equipment?
We offer a 30-day 'Play Better' guarantee. If you are not satisfied with your purchase, you can return it for a full refund or store credit, provided the equipment shows only standard wear and tear.
Do you offer international shipping?
Yes, The Golfather ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How can I track my order?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Are your products covered by a warranty?
All new golf clubs and electronics sold through our store come with a full manufacturer's warranty. We also provide a 1-year limited warranty on all The Golfather branded apparel and accessories.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 2 hours of placement by contacting our customer support team via live chat or email.